Creative Embellishments is a cut to order business. We do not stock products. Processing times for retail orders is 5-7 business days (Monday- Friday) depending on the size of your order. (it may take a little longer if we are running a sale) Please feel free to email us anytime on the status of your order. Email - firstname.lastname@example.org or email@example.com
We ship our products via USPS and use stamps.com to process them.
Rates for Retail orders are below. Whole orders shipping costs will vary depending on the weight of the package.
United States Flat Rate $5.00
Canadian Flat Rate $12.00
All Other International Flat Rate $15.00
Domestic: Retail orders are shipped first class mail which does NOT include processing time. You will receive a tracking number when we ship your order. Please allow 24 hours for your information to show up on tracking at USPS.com. Please be sure to check your junk or spam folder as it may end up there. Some may not even get the email since it all depends on your email settings.
International: Retail orders are shipped first class mail which again does NOT include processing time. You will also receive a tracking number when we ship however tracking is only available until it leaves the USA. Once it leaves our country the tracking is no longer available and it will appear as it is sitting at customs even though it's on it way to you. Faster shipping is available at customers cost. Please email us if you need it sooner.
Wholesale order processing times are 7-14 business days (Monday- Friday) it may take longer depending on size of order. Again please feel free to email us on the status of your order.
Domestic wholesale orders are shipped USPS priority 2 day shipping method. That does not include processing times. The cost varies depending on the size of your order.
International wholesale orders are shipped using First Class Postage (tracking stops one it leaves the USA) or Priority 6-10 day shipping and varies on the size of your order. Quicker shipping may be available but at additional cost. Please email us letting us know if you want a quicker shipping method.
Once a package is shipped and /or shows on USPS.com as delivered we are no longer responsible for that package. The post office is. If you would like to purchase insurance on your packages please email us and we will add to your order at your cost. Thank you for your understanding.