Note: Please allow 5-7 Business Days Processing Time for Retail Orders and 7-14 Business Days for Wholesale Orders.
If we are running a sale processing times might be extended a day or two due to higher volume
If You Need Your Order Faster Please Contact Us at sales@creativeembellishments.com. Please Click HERE For More Information

Return & Refund Policy

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Refunds

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Your refund will be processed, and a credit will automatically be applied to your PayPal account, within 7 days.

We do not refund orders that are marked as "Delivered" through the USPS tracking. We will consider resending your order upon request.

 

Exchanges

 

We replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at sales@creativeembellishments.com and send your item to: CE Returns, 241 Aris Ave Cheektowaga New York United States 14206.

 

Shipping

 

To return your product, you should mail your product to: CE Returns, 241 Aris Ave Cheektowaga New York United States 14206.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.